FAQs

Registration

How to become a panelist (BitStreamer)?
  • Register here
  • Verify your email.
  • Fill out the additional profile details.
  • Pass the Certification.
  • Verify your email ID and Mobile number using OTP.
  • Congratulations “You have become a certified Panelist!”
How to register successfully?
  • Register here
  • Enter the details required - including valid email id and mobile number.
  • Review and acknowledge the T&C, Privacy Policy.
  • Click on Register button.
  • Verify your email using OTP.
  • Once done successfully - You will become a verified user.
How to get verified through email?
  • Make sure you have entered a valid working email address during registration.
  • We will send an OTP to the email id provided by you.
  • You are required to enter the same OTP on the email verification screen.
  • If the number is correct - your email id would become verified.
Do I need to pay anything or to anyone to become a panelist?
  • There are no costs associated with joining our community and you can leave at any time if you want.
  • In case anyone asking you to pay them and they will help you to become a panelist - kindly ignore and report to our support team here or drop us a note at support@inpointtech.com.
  • Review and acknowledge the T&C, Privacy policy.

Certification

I am Blocked, what to do?
  • We block a user when they try too many time to refresh the certification page while the certification process is still active.
  • Once blocked, you will be shown the next possible date to reappear for the certification.
  • Make sure you come back on the given date and time.
If I Failed in the certification exam ?
  • In case you failed the certification, you will be immediately shown the next possible date to reappear for the certification.
  • Make sure you come back on the given date and time and try the certification again

Work


Rewards

How to earn reward ?
  • The moment you successfully finish off a surveying/coding/analyzing a particular video set, our Reward Approvers would get a notification about the same.
  • We will review your submission and if all good, we will assign you a reward in form of Gift Card (Amazon, PayPal etc).
  • You will get the notification via Mail/SMS about the same.
  • Use the Gift Card for your next online shopping.



Profile & Security

How do I change the email address I use in my account?
  • For now you can reach out to us here or drop us a note at support@inpointtech.com and we will respond within 48 working hours.


Why do we ask personal information?
  • This information is used to match members with specific survey requirements. Rest assured all your details are safe.
  • For more information make sure you have read T&C and Privacy Policy
How can I contact customer support?
  • You can reach out to us here or drop us a note at support@inpointtech.com and we will respond within 48 working hours.
  • Visit our Contact us page, you can reach us via the contact form.